WhatsApp Automation
WhatsApp is often the fastest way to reach customers, but manual replies don't scale. We set up WhatsApp Business API automation for order updates, support flows, and marketing messages, connected directly to your CRM so conversations stay in context.
Manually replying to every order update, booking confirmation or FAQ on WhatsApp doesn't scale as volume grows.
- A business fielding high WhatsApp message volume manually today
- A company that wants order/appointment confirmations sent automatically
- A team that needs WhatsApp conversations logged against the right CRM record
Capabilities
Verified business accounts and messaging infrastructure configured end to end.
Order confirmations, appointment reminders, and FAQs handled without a human reply.
Conversations sync directly into Zoho, Odoo, or Dynamics so context is never lost.
Sends targeted updates and promotions to opted-in customer segments.
Routes complex conversations to a live agent with full chat history intact.
How it fits together
Custom Development's real architecture — the platform is one stage in the work, not the whole of it.
Understand the workflow the platform doesn't already cover.
Plan how the build connects to your existing systems.
Develop the application and connect it via API to your CRM/ERP.
Ship it, monitor it, and keep it running.
Related services
Discuss your project
Tell us about your whatsapp automation requirements and we'll map out how it fits with what you already run.